FAQ

What types of venues are accepted to the site?

We truly appreciate each venue that signs up on our site. We are currently accepting venues that maintain the aesthetic and innovative look and feel of Venue Vault. Our worldwide directory accepts private villas, mansion, estates, ranches, wineries, yachts, castles, art galleries, lounges, studios, and is open to unique venues that fit with our site. What Venue Vault does not accept are Chain Hotels which means you won’t find a “St. Regis”, “Hilton”, “Marriot”, “Riu”, “Sandals Resort”, and those types of hotels. We do accept Designer and Boutique Hotel & Resorts.  

I no longer want my venue to be a part of your site. Will you remove it?

If you no longer want your venue to be a part of our site, please send us an email and your request will be honored.

I recently signed up for a free subscription, how do I add my venue?

Once your email address and account has been authorized, a guide will be sent to you within 24 hours to help you manage your listing information.

How do I upgrade my account and utilize all features of Venue Vault?

Please send us an email at hello (at) venuevault.com for further instructions.

 

For other Help and Support questions, you can email us: help (at) venuevault (dot) com